Platform Admin

Separate administration portal · v3.11.4
Customer companies use app.tuntutai.com
Platform Admin
✅ Platform Admin only. Customer App shortcut removed. Company Inspector remains read-only with no customer impersonation.
TuntutAI Platform Control

🛡️ SaaS Admin Dashboard

Companies
0
Members
0
Customers
0
Invoices
0
Total Invoiced
RM0
Total Received
RM0
Outstanding
RM0

💳 Upgrade Requests

Trial companies requesting Starter or Pro activation.
0 pending
CompanyRequestedCurrentRequested AtStatusAction
Loading...

💵 Subscription Payments

Configure TuntutAI subscription payment details and confirm customer payment proof.

Payment Settings

Enter the real bank / DuitNow details that TuntutAI subscribers should pay. Do not use customer invoice-payment accounts here unless they are the same business account you intentionally use for TuntutAI subscription fees.
⏳ Pending
0
✅ Confirmed
0
❌ Rejected
0

Payment Submissions

SubmittedCompanyPurposePlanCycleAmountMethodReferenceReceiptStatusAction
Loading...

🔁 Subscription Renewals

Manage paid billing periods after payment is confirmed.
✅ Active Paid
0
⏰ Due ≤ 7 Days
0
⚠️ Past Due
0
CompanyPlanBillingPeriod EndsDaysCompanyAction
Loading...

🏢 Companies

Every company is treated as a subscriber. Click View for a read-only operational inspector.
CompanyStatusPlanIDMembersCustomersInvoicesInvoicedReceivedOutstandingAction

🩺 RM99 收款流程体检案件

从 WhatsApp 申请开始,统一管理资料、付款、评估、审核与报告交付。
🆕 新申请
0
📎 等待资料
0
💳 等待RM99
0
🔎 检查中
0
👑 等待审核
0
✅ 已交付
0
案件申请公司联系人账单对象流程状态RM99可追收余额评分/风险更新操作
Loading...
RM99 Collection Health Check

新建体检案件

报告只根据客户提供的文件和已确认事实整理;付款承诺不等于实际收款。本服务不保证债务一定收回,也不代替法律意见。

1. 申请与案件资料

2. RM99付款与客户同意

3. 收到的证据

4. 发票与收款核对

每张发票分别记录。可追收余额 = 发票金额 − 已收款 − Retention − 已确认对销。
顾客/账单对象发票编号发票日期到期日发票金额已收款Retention已确认对销可追余额承诺金额承诺日期问题依据/备注
发票总额
RM0
已收款
RM0
Retention
RM0
已确认对销
RM0
可追收余额
RM0

✨ AI Assessment Draft

AI uses only the saved case facts to suggest scores, findings and next steps. It is a draft only: customer service must verify every field and the responsible person must approve the final report.
AI draft — not yet approved. Check the evidence, scores, dates, amounts and wording before saving.
AI Confidence: —
Missing Information
—
Warnings
—

5. 统一评分(总分100)

尚未完成全部评分

6. 结论与建议

7. 案件记录

保存案件后显示操作记录。

🛟 Customer Support Access

Customer-approved, time-limited Support Mode. No password sharing and no permanent company membership.
Platform Admin cannot grant itself access. Customer Owner/Admin approval is required. Access automatically expires and can be revoked immediately. Support Mode cannot delete customers, create/void payment records, or manage Team, Subscription or Compliance.
🟢 Active
0
🟡 Awaiting Approval
0
⌛ Expired
0
📚 Total
0
RequestedCompanyRequesterDurationReasonStatusExpiresAction
Loading...

Support Audit Log

Select Audit on a request.
TimeEventActorTableRecordNote
No request selected.

🛡️ Compliance Center

Operator details, document versions, acceptance records and deletion audit.

Address & Privacy Contact Guidance

  • Legal and contract documents: use the full SSM-registered business address.
  • Public website and marketing: show only Melaka, Malaysia.
  • Current privacy contact: keep using the monitored Gmail address until domain email routing is active and tested.
  • Future contacts: use privacy@tuntutai.com and support@tuntutai.com only after delivery and replies are verified.
  • Review JPDP and DPO status annually, and whenever the business model or personal-data scale changes.
Privacy Acceptances
0
Terms Acceptances
0
Subscription Acceptances
0
Deletion Audit
0

Recent Legal Acceptances

AcceptedUserCompanyDocumentVersionPlanSource

Data Deletion Audit

Stores IDs, actor, counts and timestamp — not deleted customer personal details.
DeletedCompanyCustomer IDActorReasonInvoicesPaymentsFollow-Ups
Read-only company inspector

Company Detail

🔒 READ ONLY · NO IMPERSONATION
Platform Admin can inspect subscriber activity here without logging in as the customer. No customer-company data can be edited from this inspector.
Members
0
Customers
0
Invoices
0
Invoiced
RM0
Received
RM0
Outstanding
RM0

Subscription

Loading...

Company Members

User UUIDRoleCreated

Customers

Customer contacts belonging to this subscriber.
NameCompanyPhoneCustomer ID

Invoices

Amount, received, outstanding and due-date status.
InvoiceCustomerAmountReceivedOutstandingDue DateStatus

Payments

Latest payment records, including void status.
DateCustomerInvoiceAmountStatusVoid Reason

Follow-Ups / Payment Promises

Latest collection activity and promise state.
CreatedCustomerInvoiceResultPromisePromisedFirst DateRemainingBalance DateNext Follow-Up